How to Reinstall Windows XP

1. Insert the Windows XP Boot CD into the CD-ROM drive.

Please note: Make sure the computer can boot from a CD. If it can't, then press the appropriate key to enter the BIOS setup feature & set the boot priority so that the “CD Drive” appears before the HDD (Hard Disk Drive) in the Boot Priority list.

2. Restart the computer.
3. When the message to Press any key to boot from CD… is displayed, quickly press any key. Setup will begin.

Please note:  It is very easy to miss this message. If your current Windows begins to load, you will need to restart your computer and try again.

4. When Setup begins, several messages will flash across the bottom of the screen. If you have a SATA (Serial ATA) hard drive, you will have been provided with the SATA drivers on floppy disk. Press F6 when prompted & follow the onscreen instructions to load the drivers.
5. A screen will then appear which offers the following options: Set up Windows XP, Repair a Windows XP installation, or Quit Setup. Press ENTER to select the first option.
6. The End User License Agreement will then appear. Press F8 to accept the agreement. If you do not accept the agreement, the installation will terminate.
7. If a screen appears showing an existing installation of Windows XP, press ESC to install a new copy of Windows XP.
8. You will then be given option of repartitioning your hard drive. Genner Communications recommend creating a single NTFS partition for Windows XP. If you want to create a new partition, follow the on screen instructions to delete existing partitions, choose unpartitioned space & press ENTER to proceed (please note that deleting a partition also deletes everything on that partition).
9. You will then be able to choose between formatting methods. Genner communications recommends using the NTFS (Quick).
10. Setup will then format the hard drive, copy the initial Setup files, and restart the computer.

Please note: When the computer restarts, you will again receive the message Press any key to boot from CD ignore this message & boot from the hard drive.

11. Some way into the installation process, a Region and Language Options page will appear. Follow the instructions to setup the language & keyboard.
12. You will then be asked to enter your Windows Product Key. Type in the 25 character product key which can be found on your computer case or laptop – notebook base.
13. On the Computer Name and Administrator Password page, enter a computer name.
14. On the Date and Time Settings page, enter any required changes.
15. On the Networking Settings page, select Typical settings.
16. On the Workgroup or Computer Domain page, click Next.

Please note: You can only connect to a domain in Windows XP Professional (not in Windows XP Home Edition).

17. Setup will then copy files to your computer.
18. Your computer will then restart. Ignore the message to press any key & after Setup completes, eject the Windows XP Installation CD.
19. You will then be invited to activate Windows via the internet. If this process fails, it will probably be due to your product key having already been registered with Microsoft. You will then need to choose the free-phone facility to activate Windows by telephone & confirm that this copy of Windows is only installed on pone computer.
20. Should you encounter any problems, please feel free to contact Genner Communications Technical Support (Genner Communications customers are entitled to Free Technical Support).

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